Your booking is confirmed upon receipt of the full payment. A confirmation email containing all the details of your booking will be sent to you.
Full payment must be made at least 31 days prior to the check-in date. For cancellations, please refer to our cancellation policy below.
Any cancellation received within 31 days prior to the scheduled arrival date will be subject to a 100% cancellation fee. This means the total cost for the entire stay will be charged, and no refund will be issued. We strongly advise guests to make any changes or cancellations well in advance to avoid these charges.
At Pacific Inn, we do not entertain any refunds. Once a booking is confirmed with full payment, it is non-refundable in the event of cancellation.
In the event of a No-Show—where a guest does not arrive on the scheduled check-in date without any prior notification—the booking will be considered forfeited, and the full booking amount will be charged. No refunds, credits, or date changes will be applicable in such cases.
Please inform us in advance if you require early check-in or late check-out. Requests will be subject to availability.
Pacific Inn shall not be held responsible for any loss or damage to your personal belongings during your stay.
Pacific Inn shall not be liable for any inconvenience, loss, damage, injury, or death resulting from events beyond our control. These include, but are not limited to, natural disasters, war, civil disturbances, government actions, strikes, or failure of public utilities.
Pacific Inn reserves the right to modify these terms and conditions at any time without prior notice.
These terms and conditions shall be governed by and interpreted in accordance with the laws of Malaysia.
Note :By making a booking, you confirm that you have read, understood, and agreed to the above terms and conditions.
